Privacy Policy

1. Information We Collect

Analytics Data

Balloon Bats collects gameplay and usage data to improve the game experience and provide better service to players. This includes information about:

• Game session activity and play time
• Feature usage and player engagement
• Game performance and technical issues
• User retention and return visits
• In-game purchases and transactions
• Community and moderation activities
• Movement tracking data (hand and head position for VR gameplay)
• Hardware information (device type, VR system specifications)
• Device identifiers (hashed for privacy protection)

Data Collected: Analytics data includes anonymized usage statistics, device information (hashed for privacy), session data, gameplay metrics, and VR movement data. User identifiers are generated locally on devices for gameplay continuity.

Voice Data

In Balloon Bats, we may collect and process audio data (your voice) while you are playing the game. This is necessary to provide voice chat functionality that enhances the multiplayer experience.

• Purpose: Voice data is processed in real-time to allow players to communicate with each other within the game environment.
• Storage: Voice data is not stored or retained beyond the duration of each game session. Once you exit the game or the session ends, all voice data is discarded.
• Access: Only other players in the same session can hear your voice in real-time. No recordings are made or stored by us or any third-party service providers.

2. How We Use Your Information

Analytics data is used to improve our game and provide a better experience for all players. This includes:

• Improving game performance and fixing technical issues
• Understanding how players interact with the game
• Developing new features and content
• Ensuring the game runs smoothly across different devices
• Supporting in-game purchases and transactions
• Maintaining a positive gaming community

Voice data is used solely for real-time in-game communication between players. We do not store, analyze, or share this data for any purpose beyond providing this in-game feature.

3. Data Processing and Third Parties

We may use third-party service providers to help us operate and improve Balloon Bats. These services may process anonymized analytics data to help us understand how players use the game and identify areas for improvement.

Voice data is processed locally within game sessions and is not transmitted to or stored by any third-party services.

4. Data Retention

• Analytics Data: Retained according to our business needs for game improvement and service optimization
• Voice Data: Not retained beyond active game sessions
• Local Data: User IDs and session data are stored locally on your device for gameplay continuity

5. Your Rights and Data Deletion

Data Deletion Rights: All users have the right to request deletion of their personal information collected by Balloon Bats. You may request deletion at any time without any fees or pre-approval requirements.

How to Request Deletion: To request deletion of your data, please email us at [email protected] with the subject line "Data Deletion Request".

Deletion Process: We will process your deletion request within 30 days of verification and confirm completion. We may retain minimal information as required by law or for fraud prevention purposes.

Additional Rights: You may also request access to your data, correction of inaccurate information, or restriction of processing by contacting us using the methods above.

7. Sharing and Disclosure of Information

We do not share, sell, or otherwise disclose your voice data to any third parties. Analytics data may be shared with:

• Third-party analytics service providers for data processing and analysis
• Internal development team for game improvement purposes
• Legal authorities when required by law

We prioritize your privacy and limit access to your data to only what is necessary for game operation and improvement.

8. Data Security

We take reasonable precautions to secure the data collected and processed during gameplay:

• Analytics data is transmitted securely using industry-standard encryption
• Voice data is processed locally and not transmitted to external servers
• User IDs are stored locally on devices with standard mobile device security
• While we strive to use commercially acceptable means to protect your data during transmission, we cannot guarantee its absolute security

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the game interface or via our website.

10. Contact Us

If you have questions about this Privacy Policy or the data practices of Balloon Bats, please contact us at [email protected]